Straight
answers.

Atami Labs is a business-systems company based in the Niagara Region of Ontario, Canada. It builds websites and Shopify stores, custom CRMs and ERPs, automation and QuickBooks setup, and runs SEO, marketing and sales strategy. Its founders grew a Shopify-based company from $0 to $26M in revenue and sold it.

Atami Labs is based in St. Catharines, in the Niagara Region of Ontario, Canada. It works with businesses across Canada and the United States, and most projects run remotely on Eastern time. The founders also built the system a Niagara landscaping company runs on.

The founders run Atami Labs, and you deal with them directly. They grew a Shopify-based company from $0 to $26M in revenue and sold it, leading its IT, finance and sales along the way. They also built the CRM and operations system a Niagara landscaping company runs on.

No. Websites are one of four things Atami Labs builds. The others are custom CRMs and ERPs, automation and QuickBooks setup, and SEO, marketing and sales strategy. A business can start with any one of them, and a CRM or a QuickBooks setup can be bought without a website.

Atami Labs does. Its founders built the CRM and operations system a Niagara landscaping company runs on, so they build for quotes, crews, routes and seasons from experience. Atami Labs is based in the Niagara Region and builds for trades businesses across Canada and the US.

Yes. We grew a Shopify-based company and sold it, and we led its Shopify and ERP implementations ourselves, so we know where a growing store tends to break. Today we build Shopify stores, connect them to QuickBooks and the back office, and set up the reporting a growing store needs, from the operator’s side of the counter.

No. Atami Labs is independent, and it doesn’t sell, resell or implement Acumatica or any other ERP. Its founders led an Acumatica rollout as the customer, inside a company they grew from $0 to $26M and sold. Atami Labs builds custom ERPs instead, and says so when a packaged ERP would fit better.

It depends on how unusual your process is. Off-the-shelf tools fit most businesses and cost less to start. A custom system makes sense when your work doesn’t fit their mould, which is why we built a custom system for a Niagara landscaping company. The free diagnostic is where we work out which one you need.

Yes. Atami Labs works with businesses from three-person startups up to companies doing about $50M a year in revenue. Smaller businesses often start with one fixed-price piece, such as a website or a QuickBooks setup, and add the next piece when the first one pays for itself.

Atami Labs sets up QuickBooks with a chart of accounts that fits how the business actually runs, then connects it to Shopify, the CRM and other tools so sales arrive ready to reconcile. It works alongside your bookkeeper or accountant rather than replacing them. The setup is a fixed-price package on the pricing page.

Yes, where it makes the work faster without making it worse. We’re operators and project managers first. AI speeds up the routine parts of a build; the decisions about your business are made by people who have run one. AI never decides what you need: the diagnostic and the plan come from us.

Yes. We’re Canadian-based and work with US clients remotely, on Eastern time, so your business day and ours line up. US clients see US-dollar pricing, and the four services are exactly the same as for Canadian clients. The shared time zone and business culture make remote projects simple to run.

Every site we build comes with the technical basics search engines need, including fast pages, clean structure, proper titles and a page for each thing you sell. Ranking well for competitive searches takes ongoing work, which is what our monthly Growth retainer is for.

Request the free diagnostic on this site, or call. Atami Labs replies within one business day, looks at how your business runs today, and tells you plainly what it would fix first and what that would cost. The diagnostic is free, and there is no obligation to go ahead with anything.

Because you’re paying for the system, and for us looking after it for the long term, not for hours. You get a CRM shaped around how you already quote, on a framework we keep secure and up to date, with no per-user fees however big your team gets.

Hosting, backups and monitoring, framework and security updates, bug fixes and support. A custom system is software like any other: browsers, security threats and connected tools keep changing, so it needs looking after. Hosted & Evolving adds 2 hours of improvements a month. Plans are flat, with no per-user fees, and have a 12-month minimum.

You own your data and can export it any time, in a usable format. You own a licence to the code built for you, and can take it to another developer. We keep the right to reuse our own framework and components. A clean handover (data export, code repository and walkthrough) is a fixed $1,500.

After the 12-month minimum, plans run month to month. Leave a website care plan and we hand over your site and its files. With a custom CRM or ERP, you can export your data any time, take the code to another developer, and a clean handover is a fixed $1,500.

The Starter CRM keeps your customers, leads and quotes in one place, and modules add scheduling, invoicing and job costing as you grow. An ERP runs the whole operation: several divisions, inventory, job costing against actuals, payroll or deep accounting links, or several locations. It starts with an Ops Blueprint and is built in fixed-price phases.

Our US site, atamilabs.com, lists every price in US dollars, and US clients are quoted and invoiced in US dollars. We’re based in Ontario, Canada, on Eastern time, and work with US businesses remotely, with the same packages and terms. Prices exclude any sales tax.